IT Infrastructure Support Engineer (Cloud) – Top Insurance Company HK$50K-HK$60K/M

Hong Kong
Posted 5 months ago

SP Consulting

Job Highlights

Azure, Cloud IaC automation Support, high pay job

Job Description

Our client a top financial institution is currently seeking an Support Engineer to support their infrastructure team:  

Roles and Responsibilities:  

• Being the Azure Cloud Services SME 

• Performs operational support on all Azure Cloud Services, including but not limited to provisioning, configuration, monitoring and troubleshoot

• Experience in middleware support will be an advantage

• Verifies and rectifies system security configuration based on security reports for meeting compliance requirements

• Provide support on patch installation from different vendors in order to ensure systems are secured

• Assists procurement and asset management

• Provides support on annual BCP / DR drill to ensure the drill is completed successfully

• Conducts regular Cloud Services health check and monitoring to ensure critical facilities and responsible systems are working in optimum condition at high availability

• Works as second tier support and coordinates with vendors on system maintenance

• Provide support during non-office hour whenever needed • Assists and executes assigned tasks in projects to ensure company projects meet the agreed schedule

• Contribute to operational efficiency by transforming manual operation into IaC automation • Discuss with IT stakeholders for daily support and project implementation

• Communicate with IT and Service Desk for system compliance, daily support

• Communicate with external vendors for system maintenance, operations and support

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