IT Infrastructure Support Engineer (Cloud) – Top Insurance Company HK$50K-HK$60K/M
SP Consulting
Job Highlights
Azure, Cloud IaC automation Support, high pay job
Job Description
Our client a top financial institution is currently seeking an Support Engineer to support their infrastructure team:
Roles and Responsibilities:
• Being the Azure Cloud Services SME
• Performs operational support on all Azure Cloud Services, including but not limited to provisioning, configuration, monitoring and troubleshoot
• Experience in middleware support will be an advantage
• Verifies and rectifies system security configuration based on security reports for meeting compliance requirements
• Provide support on patch installation from different vendors in order to ensure systems are secured
• Assists procurement and asset management
• Provides support on annual BCP / DR drill to ensure the drill is completed successfully
• Conducts regular Cloud Services health check and monitoring to ensure critical facilities and responsible systems are working in optimum condition at high availability
• Works as second tier support and coordinates with vendors on system maintenance
• Provide support during non-office hour whenever needed • Assists and executes assigned tasks in projects to ensure company projects meet the agreed schedule
• Contribute to operational efficiency by transforming manual operation into IaC automation • Discuss with IT stakeholders for daily support and project implementation
• Communicate with IT and Service Desk for system compliance, daily support
• Communicate with external vendors for system maintenance, operations and support