Responsibilities:

• Interface with a portfolio of Clients to identify and supporting the delivery products
• Work closely in partnership with Sales and Coverage partners, focusing on revenue expansion and revenue realization through cross sell opportunities
• Responsible for driving deals through Implementation ensuring ramp up of revenue from deals implemented and monitoring revenues to ensure retention of existing revenue, manage and report attrition across client portfolio
• Be the client advocate in managing the network,
• Identify and coordinate new cross-sell opportunities within own portfolio
• Drive revenue realization on deals implemented in partnership with the Sales Team and Implementations
• Penetrate client organization and cultivate client contacts working with the Sales Specialist, Operations and Client Delivery
• Track all deals pending Implementation with Client Delivery and Operations partners
• Work with Sales Specialist in the preparation and delivery
• Build effective network working closely with overseas branches to be client advocate
• Co-ordinate and oversee (in partnership with Operations) the updating of customer account and/or product structures.
• Ensure CKYC/AML requirements met for new business opportunities
• Assist with client communication of product migrations, regulatory changes and market updates for portfolio
• Responsible for monthly revenue analysis ensuring MIS systems accurately reflects account profitability
• Ensure AML enquiries handled promptly and thoughtfully ensuring adherence to policies.
• Take ownership, lead and track specific customer issues/problems including pricing and billing issues
• Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
• Transaction Banking Sales experience is good to have.
• Position will be based in Singapore

Qualifications:

• 10+ years of relevant experience
• Proven track record of successful client focused activity
• Back Office Cash Management or Trade Operations Experience
• Advanced problem solving skills
• Excellent interpersonal skills, Committed