Careers

Trade Solution Account Manager – Singapore

Corporate Banking
Singapore
Posted 1 month ago

Responsibilities:

  • Interface with a portfolio of Clients to identify and supporting the delivery products
  • Work closely in partnership with Sales and Coverage partners, focusing on revenue expansion and revenue realization through cross sell opportunities
  • Responsible for driving deals through Implementation ensuring ramp up of revenue from deals implemented and monitoring revenues to ensure retention of existing revenue, manage and report attrition across client portfolio
  • Be the client advocate in managing the network,
  • Identify and coordinate new cross-sell opportunities within own portfolio
  • Drive revenue realization on deals implemented in partnership with the Sales Team and Implementations
  • Penetrate client organization and cultivate client contacts working with the Sales Specialist, Operations and Client Delivery
  • Track all deals pending Implementation with Client Delivery and Operations partners
  • Work with Sales Specialist in the preparation and delivery
  • Build effective network working closely with overseas branches to be client advocate
  • Co-ordinate and oversee (in partnership with Operations) the updating of customer account and/or product structures.
  • Ensure CKYC/AML requirements met for new business opportunities
  • Assist with client communication of product migrations, regulatory changes and market updates for portfolio
  • Responsible for monthly revenue analysis ensuring MIS systems accurately reflects account profitability
  • Ensure AML enquiries handled promptly and thoughtfully ensuring adherence to policies.
  • Take ownership, lead and track specific customer issues/problems including pricing and billing issues
  • Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
  • Transaction Banking Sales experience is good to have.
  • Position will be based in Singapore

Qualifications:

  • 10+ years of relevant experience
  • Proven track record of successful client focused activity
  • Back Office Cash Management or Trade Operations Experience
  • Advanced problem solving skills
  • Excellent interpersonal skills, Committed

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